Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, delivery address, and payment information.

We also collect usage data such as food preferences, order history, and interactions with the platform to improve your experience.

2. How We Use Your Information

To process and deliver your orders
To personalize food recommendations based on your preferences
To process payments and prevent fraud
To communicate with you about orders, updates, and promotions
To improve and develop our platform
To comply with legal obligations

3. Information Sharing

We share your delivery address and order details with chefs to fulfill your orders. We share necessary information with payment processors (Stripe) and delivery partners (DoorDash) to complete transactions and deliveries.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data. Payment information is processed securely through Stripe and is never stored on our servers. All data is transmitted over encrypted connections (HTTPS).

5. Your Rights

Access and download your personal data
Correct inaccurate information
Delete your account and associated data
Opt out of marketing communications
Withdraw consent at any time

6. Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@kechen.com.