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Contact Us

Have a question, suggestion, or just want to say hello? We would love to hear from you.

General Support

Questions about Kechen, your orders, or your account.

support@kechen.app

Chef Support

Help with your chef account, payouts, or menu setup.

support@kechen.app

Partnerships

Interested in partnering with Kechen? Let us talk.

support@kechen.app

Press & Media

Media inquiries, interviews, and press resources.

support@kechen.app

Where to find us

Mailing address

3040 Post Oak Blvd, Fl 18

Houston, TX 77056

Mail only — this is a shared office, not a restaurant or a pickup point, so please do not visit. Every meal is cooked in a chef’s own kitchen.

Response Times

We aim to respond to all inquiries within 24 hours during business days. For urgent issues related to active orders, please include your order number in the subject line.

Email is the fastest way to reach us — every inbox above is monitored by the same team.