Contact Us

Have a question, suggestion, or just want to say hello? We would love to hear from you.

General Support

Questions about Kechen, your orders, or your account.

support@kechen.com

Chef Support

Help with your chef account, payouts, or menu setup.

chefs@kechen.com

Partnerships

Interested in partnering with Kechen? Let us talk.

partnerships@kechen.com

Press & Media

Media inquiries, interviews, and press resources.

press@kechen.com

Response Times

We aim to respond to all inquiries within 24 hours during business days. For urgent issues related to active orders, please include your order number in the subject line.

You can also connect with us on social media. Follow us on Twitter, Instagram, and Facebook.